To use Template Creation, a user with the VividCharts Admin ( role is required.

  • In the ServiceNow Navigator, go to System Properties by searching for sys_properties.list

  • In the name field, search for the system property titled 'x_vivid_vc_core.template_creation'

  • Set this value to 'true'

This feature is only available to VividCharts Admin in version 1.2.2 or later. Users should be careful to only use this feature when needed.

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