Skip to main content

Viewing Most Recent Customer Data

Refreshing to view most recent customer data

Kseniya Verenich avatar
Written by Kseniya Verenich
Updated over 10 months ago

Refreshing all MSP Reports in Summary List View

  • You must have the x_vivid_vc_core.refresher and the x_vivid_vc_core.builder roles and edit access to the summary

  • Open your Summary list view without any filters applied.

  • Then click on the ‘Refresh’ button in the upper right corner

  • All of your Reports will now reflect your most recent data, whether viewed from a summary view or from a Related Link

Refreshing Filtered MSP Reports in Summary List View

  • You must have the x_vivid_vc_core.refresher role and view access to the summary

  • Open your Summary list view and add a filter to the summary list by clicking filters in the menu bar, selecting your filters and clicking run on the filters panel.

  • After clicking “Run” on the filter, click on the ‘Refresh’ button in the upper right corner

  • Your filtered list of Records will now reflect your most recent data, whether viewed from a summary view or from a Related Link

Refreshing MSP Reports in a Summary Set

  • You must have the x_vivid_vc_core.refresher and view access to the summary

  • From your filtered list of records click each record you’d like to add to your set or click on ‘Select All’ in the upper left corner

  • Then click on ‘Create Set’

  • Choose a name for your set and click ‘Save’

  • Then click on the ‘Refresh’ button in the upper right corner

  • If set is already created , click the dropdown and select set that you want to refresh and then click the refresh button in the upper right hand corner.

  • All of your Reports will now reflect your most recent data, whether viewed from a summary view or from a Related Link

Refreshing single MSP Report in Summary List View

  • Refresh a single MSP report by clicking on the the View icon next to the MSP report you are interested in refreshing.

  • This will open up a new tab with that MSP report in the Viewer

  • From here, if you have view access to the summary and also have the x_vivid_vc_core.refresher role, you can click on the ‘Refresh’ icon in the upper right corner to refresh the data for that MSP report.

Did this answer your question?