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Viewing Most Recent Customer Data

Refreshing to view most recent customer data

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Written by Blake Hester
Updated over 4 months ago

Refreshing all MSP Reports in Summary List View

  • You must have the x_vivid_vc_core.refresher and the x_vivid_vc_core.builder roles and edit access to the summary

  • Open your Summary list view without any filters applied.

  • Then click on the ‘Refresh’ button in the upper right corner

  • All of your Reports will now reflect your most recent data, whether viewed from a summary view or from a Related Link

Refreshing Filtered MSP Reports in Summary List View

  • You must have the x_vivid_vc_core.refresher role and view access to the summary

  • Open your Summary list view and add a filter to the summary list by clicking filters in the menu bar, selecting your filters and clicking run on the filters panel.

  • After clicking “Run” on the filter, click on the ‘Refresh’ button in the upper right corner

  • Your filtered list of Records will now reflect your most recent data, whether viewed from a summary view or from a Related Link

Refreshing MSP Reports in a Summary Set

  • You must have the x_vivid_vc_core.refresher and view access to the summary

  • From your filtered list of records click each record you’d like to add to your set or click on ‘Select All’ in the upper left corner

  • Then click on ‘Create Set’

  • Choose a name for your set and click ‘Save’

  • Then click on the ‘Refresh’ button in the upper right corner

  • If set is already created , click the dropdown and select set that you want to refresh and then click the refresh button in the upper right hand corner.

  • All of your Reports will now reflect your most recent data, whether viewed from a summary view or from a Related Link

Refreshing single MSP Report in Summary List View

  • Refresh a single MSP report by clicking on the the View icon next to the MSP report you are interested in refreshing.

  • This will open up a new tab with that MSP report in the Viewer

  • From here, if you have view access to the summary and also have the x_vivid_vc_core.refresher role, you can click on the ‘Refresh’ icon in the upper right corner to refresh the data for that MSP report.

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