Knowledge - Chart Templates
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Written by Gary Ditsch
Updated over a week ago

1.

Title: Knowledge Articles Under Review

Table: kb_knowledge

Chart Type: Score

Aggregate Type: Count

Conditions:

workflow_state=review

2.

Title: Knowledge Articles Created Last 30 Days

Table: kb_knowledge

Chart Type: Score

Aggregate Type: Count

Conditions:

workflow_state=draft^sys_created_onRELATIVEGT@dayofweek@ago@30

3.

Title: Knowledge by State

Table: kb_knowledge

Chart Type: Donut

Aggregate Type: Count

Group by: Workflow

Conditions:


4.

Title: Articles by Knowledge Base

Table: kb_knowledge

Chart Type: Horizontal bar

Aggregate Type: Count

Group by: Knowledge Base

Conditions:


5.

Title: Articles in Review More Than 30 Days

Table: sc_catalog

Chart Type: Score

Aggregate Type: Count

Conditions:

workflow_state=review^sys_updated_on<=javascript:gs.beginningOfLast30Days()


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