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Problem - Chart Templates
Gary Ditsch avatar
Written by Gary Ditsch
Updated over 2 years ago

1.

Title: Problems Older Than 30 Days

Table: problem

Chart Type: Score

Aggregate Type: Count

Conditions:

active=true^opened_at<javascript:gs.beginningOfLast30Days()

2.

Title: Overdue Problems

Table: problem

Chart Type: Score

Aggregate Type: Count

Conditions:

active=true^escalation=3

3.

Title: Open Problems

Table: problem

Chart Type: Score

Aggregate Type: Count

Conditions:

active=true

4.

Title: Critical Open Problems

Table: problem

Chart Type: Score

Aggregate Type: Count

Conditions:

active=true^priority=1

5.

Title: Unassigned Problems

Table: problem

Chart Type: Score

Aggregate Type: Count

Conditions:

active=true^assigned_toISEMPTY

6.

Title: Problems Not Updated in 7 Days

Table: problem

Chart Type: Score

Aggregate Type: Count

Conditions:

active=true^sys_updated_on<javascript:gs.beginningOfLast7Days()

7.

Title: Problems Opened Today

Table: problem

Chart Type: Score

Aggregate Type: Count

Conditions:

opened_atONToday@javascript:gs.beginningOfToday()@javascript:gs.endOfToday()

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